Senior Front Desk Receptionist

Cemerlang Textile · 📍 Palembang · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 8.000.000 per month
Cemerlang Textile is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team in Palembang. In this role, you will be the first point of contact for our guests and visitors, ensuring a warm and welcoming atmosphere. Your excellent communication skills and ability to handle various situations with poise will be crucial in delivering exceptional service. We offer a competitive salary and a collaborative work environment.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors with a warm and professional manner.,Handle inquiries, reservations, and complaints efficiently and politely.,Manage front desk operations, including check-in/check-out procedures.,Maintain accurate records of guest information and transactions.,Coordinate with other departments to ensure smooth operations.,Enforce hotel policies and procedures to maintain a high standard of service.,Assist in organizing and managing events and meetings as needed.,Provide excellent customer service and ensure guest satisfaction.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a front desk or receptionist role.,Proven ability to handle multiple tasks and prioritize effectively.,Excellent communication and interpersonal skills.,Strong organizational and problem-solving skills.,Proficiency in using office software and computer systems.,Familiarity with hotel or hospitality industry software is a plus.,Ability to work well under pressure and meet deadlines.,High school diploma or equivalent. Additional certifications in hospitality are a plus.

🛠️ Keahlian

Excellent communication skillsInterpersonal skillsOrganizational skillsProblem-solving skillsCustomer service skillsMultitasking skillsTime management skillsAttention to detail
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