Key Account Manager - Urgent

Port Zone Nusantara is seeking a dynamic and experienced Key Account Manager to join our team in Cirebon. This is an urgent opportunity for a professional who is passionate about building and maintaining strong client relationships. The ideal candidate will have a proven track record in account management and a strong understanding of the logistics and port operations industry.

In this role, you will be responsible for managing key client accounts, ensuring customer satisfaction, and driving business growth. You will work closely with our sales and operations teams to deliver exceptional service and meet client needs.

If you are a results-driven professional with excellent communication skills and a customer-centric approach, we encourage you to apply. Join us in shaping the future of Port Zone Nusantara and make a significant impact in the logistics industry.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Manage and develop key client accounts to ensure customer satisfaction and loyalty.
• Build and maintain strong relationships with clients through regular communication and personalized service.
• Drive business growth by identifying opportunities for cross-selling and upselling.
• Monitor client performance and provide regular reports to the management team.
• Coordinate with sales and operations teams to ensure seamless service delivery.
• Stay updated on industry trends and best practices to enhance client service.
• Resolve client issues and complaints promptly and effectively.
• Represent the company at client meetings and events as needed.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in account management, preferably in the logistics or port operations industry.
• Proven track record of managing key accounts and driving business growth.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in using Microsoft Office Suite and CRM software.
• Customer-centric approach and a passion for delivering exceptional service.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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